Please allow up to 14 business days for processing and shipping, though it will likely be much quicker.
We ship USPS First Class for all orders currently and ship to the USA including Alaska and Hawaii. Expedited shipping and international shipping requests can be made by emailing us at firstname.lastname@example.org
Business days are Monday - Friday and DO NOT include Saturday, Sunday and any holidays OR the time it takes the Postal Service to deliver your items.
If you need to make a change to your order, please email email@example.com within 48 hours of your purchase. You MUST include the full name the order was placed under, order number and email address used for the order along with your requested change. Failure to provide any of these items will delay your request. Requests made after 48 hours WILL NOT BE HONORED. Please note, asking for a change is NOT a guarantee that we will be able to make the change.
Once you place your order, we cannot accommodate cancellation requests. It is your responsibility to make sure your order is correct and that the production time meets your timetable.
You are responsible for providing the correct shipping address. Items are shipped to the exact address you provide. If there is an issue, it is your responsibility to let us know right away. If your package has already been sent you may re-order or you may wait to see if it is returned to us and then pay to have it reshipped to you.
All packages are shipped USPS First Class Mail and shipping rate depends on the customers geographic location. Shipping upgrades are available at checkout. Once your item has been shipped via the post office, it is out of our control. If your order is late, missing, or marked as delivered when it has not yet been, please check with your neighbors or with your local post office first before contacting us as we don't have any more information then you. Breathe Heart Soul is not responsible for lost or stolen packages. FREE USPS First Class Shipping is available on all Domestic orders over $100.